20210330_1501_beckmanCoulterLogo_16x9.jpg

Documentation Finder

Beckman Coulter / Website

Designing a website flow to help customers find product documentation

Overview

Beckman Coulter makes diagnostic lab equipment. They enable hospitals, physicians, and labs to analyze medical samples. They build this equipment to improve healthcare outcomes. Lately, most customer questions focus on increasing efficiency or compliance.

In this project, I designed desktop and mobile website flows to help customers find relevant answers to their questions. Using filters, the flows lead customers to documents on increasing their product’s efficiency or compliance.

 

Solution

High Level Flow

High Level Flow

Desktop - Flow

Desktop - Flow

Desktop - Final Screen

Desktop - Final Screen

Mobile - Flow

Mobile - Flow

Mobile - Final Screen

Mobile - Final Screen

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